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Alvord, Council agree: Norwalk DPW  ‘dropped ball’ 

NORWALK, Conn. – Damning comments about Norwalk’s Department of Public Works flew  Tuesday as nine Norwalk Common Council members “bit the bullet” and voted to approve a $132,594 expenditure, saying they were doing it to ensure public safety.

The money is going to Northeastern Communications Inc. for the purchase and installation of a high band radio system, replacing a system DPW Director Hal Alvord said is more than 30 years old. Council President Doug Hempstead (R-At Large) voted with four Democrats against the purchase, saying, like others, that it should have gone through the capital budget process but had now become a “crisis.”

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Council President Doug Hempstead (R-At Large).

“We are forced to go through a single vendor, though vetted through the state, it did not go through a bidding process,” Hempstead said, protesting the process.

“(The) council was put in a very, very difficult situation where we had severe reservations about process. It backed us into a corner, where we now have to vote on something the city truly needs,” Finance Committee Chairman Bruce Kimmel (D-At Large) said. “On the one hand, we were told that our radio system, which is a vital, vital communication system, enabling DPW workers to communicate with each other, was 30 years old and it was on its last legs, and we desperately and quickly need a new system. However, we are also asked to understand or believe for some inexplicable reasons it was not part of the capital budget request.”

Going out to bid could add another six weeks to the process of getting the system, Kimmel said.

Majority Leader Jerry Petrini (R-District D) explained the situation: “At one point we were talking about getting well into the winter plowing season (without new radios),” Petrini said. “Just so you know what is at stake, right now the communication is being handled between dispatch and DPW through hand-held walkie talkies … or it can be done by cell phones. If you remember Hurricane Sandy – and here we are in hurricane season – we lost our grid, the power went down, the cell phones did not work for a number of days.”

Walkie talkies do not work in Cranbury, Silvermine and probably the outstretches of Rowayton, Petrini said.

“If you have no cell phones and police have to communicate with DPW to get them there as remote as it might be, it could happen. I am not prepared to endanger public safety for the simple fact that somebody dropped the ball along the way,” he said, in explaining why he would vote against Hempstead.

“I don’t think anybody has denied that there was an issue here,” Public Works Committee Chairman David McCarthy (R-District E) said. But he found a way to throw a compliment: DPW Operations Manager Lisa Burns “very well admitted that the process had not run perfectly, but there were some honest mistakes with the state.”

Purchasing Agent Gerald Foley “has done a significant amount of research that would seem to indicate that we are getting the deal we would have gotten if we put it out to bid,” McCarthy said.

Councilman David Watts (D-District A) called it “déjà vu all over again” and compared it to the recent  “no-bid contract” for trash compactors.

“We don’t think this is the best deal for the city and I just think that we need to draw the line on this stuff. We need to do it right here, right now, because if we vote for it we’ll see some more of this stuff.  We always present the worst-case scenarios when we’re trying to pass something. Regardless, it is wrong,” Watts said.

“If it was that important it could not have possibly fallen through the cracks as was suggested at the committee level,” Kimmel said. “So we can come to all kinds of conclusions about the organization of DPW and how they put their budget together, but I think that is neither here nor there. The ball was dropped and it was dropped badly. We were backed into a corner because we did need the radio system.”

Voting for the expenditure were Rich Bonenfant (R-At Large), Shannon O’Toole Giandurco (R-District D), Glenn Iannacone (R-At Large), John Kydes (D-District C), Michelle Maggio (R-District C), Kimmel, McCarthy and Petrini. Voting against it were Eloisa Melendez (D-District A), Phaedrel “Faye” Bowman (D-District B), Travis Simms (D-District B), Watts and Hempstead.

How’s that for strange bedfellows?

On Wednesday, Alvord was asked about Kimmel’s characterization of events.

“The bottom line to ‘did we drop the ball?’ is yes,” Alvord said. “Here’s the reason why: In the past 10 years we have been trying to make up for infrastructure and equipment and everything else you can think of that was, let’s just say, under-maintained for a long period of time. We couldn’t do it all at one time, so we set some priorities, you know, roads and bridges, the snowplow fleet and the efficiency equipment for safety, traffic signals and so on. Our radio system is a low band system but it was operating OK and we could get repair parts for the low band system over time to keep the system operational.”

He confirmed Petrini’s account. “We did, in fact, lose our radio system during Sandy because our repeater station was mounted at West Rocks School where there is no backup generator,” Alvord said. “So when the power went out we had no repeater station, we couldn’t use the radio so we used handheld systems. But nevertheless we went about continuing to figure out, could we move our repeater system somewhere else where there was a backup generator and continue to get repair parts for the system to keep it along so that we got to a point where we could put together a system?

“The bottom line is, eventually, nobody was providing the repair parts we needed to keep the low band system going and, in fact, we just couldn’t find anybody, and we never anticipated that we were going to run out places to get repair parts. So we did not foresee this coming and, yes, we missed it. We dropped the ball.”

Comments

8 responses to “Alvord, Council agree: Norwalk DPW  ‘dropped ball’ ”

  1. Norewalk Lifer

    Six weeks to competitively bid this system? that could have been shortened,
    Why didn’t anyone push back on the timeline?
    It’s clear we need an emergency system like this in Norwalk
    And I see no reason why Mr. Alvord should take the responsibility, every once in a while, it is necessary to rush a bidding process, why wasn’t that approach taken?
    Sounds like the council was asked to “rush a vote” Mr. Alvord was asked to “rush a project”, but the City’s purchasing agent was allowed to use the normal time duration for the bid.
    A little more pressure on the bidders might have gotten what the city council wanted to see.

    Regards
    Norwalk Lifer

  2. Don’t Panic

    That is less than the cost of one of the new traffic lights. It is also less than the savings from outsourcing the trash pickup. Perhaps we could have skipped the light-up SONO sign and asked for state money for new radios. Priorities!

  3. peter parker

    Just one more example of why Alvord needs to go. This man is a relic that should be put out to pasture! Every single thing he touches is a problem and surrounded by controversy. When is this Mayor and council going to get tired enough and retire this waste?

  4. rburnett

    Convenient to wait until the budget process is complete and then come and ask for an “emergency” appropriation. This way, he gets the things he wants through the normal process and then gets the additional funding for the “emergency” item. Not the first time he has done this but hopefully the last. NON should go back a few years to find the request by Alvord for “emergency” software to the tune of over $200K right after the budget process was completed.

  5. LWitherspoon

    It sounds like Mr. Alvord is implying that the radios were working well enough at the time the capital budget was made, so capital funds were spent on updating traffic lights and snowplows instead. If that’s true, why does Mr. Alvord say that somebody dropped the ball? When did the existing low band system become a crisis needing urgent replacement?
    .
    Is there no way to save money by piggybacking on emergency radio systems already used by Police, Fire, and EMS?

  6. Oldtimer

    New radios are probably long overdue, but why is this suddenly an emergency that needs to bypass the normal purchasing process ? In this day and age, the purchasing dept could probably get it all done very quickly, and get bids in hand in a few weeks.

  7. EastNorwalkChick

    You’d think that DPW would have a list of all of it’s equipment with the date of when it was purchased, along with what the average life span is of each piece. That way they could anticipate when it needs to be replaced and include it in the Capital Budget.
    *
    This seem to be very much like the trash compactors scenario we experienced a few months back….very poor planning on Alvord’s part? Or is this one way to get what he wants, plus the items he’s put in for the Capital Budget.

  8. Don’t Panic

    @oldtimer,
    It’s in the article. They decided to rely on repairing the old radios and prioritize other items in the budget, because they thought they could continue to get parts for it, and then when they needed the parts, they found the supplier they were relying on either didn’t have them anymore, or maybe the supplier went out of business. It was a calculated gamble and they were unlucky.
    .
    The point is that, maybe, just maybe these should have been prioritized and placed in a budget for approval sooner, since it is such a critical item for public safety, and other less necessary items put on the back burner. This one of two critical safety failures in a very short time frame (the other being the falling traffic lights that luckily didn’t hurt anyone or fall on a very expensive vehicle).
    .
    We aren’t going to continue to be this lucky.
    .
    This DPW seems to select items to work on based upon the availability of state funds–such as $280k signal lights with gee whiz state of the art fiber optic traffic monitoring cameras, even to the point of installing them where they are not needed, while basic services that don’t have curb appeal (like inspecting light poles and sidewalks go undone).
    .
    We can track our snow plows, but yard waste pickups are practically non-existent and all other waste pickup has been outsourced.
    .
    @ENC,
    You are right, this is the kind of basic record-keeping that most organizations do. It’s called risk management and its designed to help manage costs by reducing risks like these. If Mr. Alvord had invested in inspecting the assets over the years instead of insisting it can’t be done without software that costs hundreds of thousands of dollars, we might have had a headsup before these things happened.

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