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Norwalk fire chief defends effort to increase department’s diversity

Norwalk Mayor's Night Out 15-0225 010
Norwalk Fire Chief Denis McCarthy.

NORWALK, Conn. – No one in the Norwalk Fire Department wants to see unqualified people get hired to be firefighters, Fire Chief Denis McCarthy said Wednesday.

There is no plan to reduce the requirements, Mayor Harry Rilling said.

McCarthy and Rilling were responding to Tim Lyons, who said he is a former firefighter, at the Mayor’s Night Out held in the City Hall community room. “This is people’s lives at stake,” Lyons said. “You don’t want to lessen requirements to make other people happy. You need the very best you’ve got out there.”

Lyons said he had never come to a meeting or written a letter to the editor before, but the proposed hiring changes aimed at  diversification is “bothering me quite a bit.” He said he comes from a family of firefighters “in the busiest firehouses in the world in the ’60s and ’70s,” in South Bronx’ Fort Apache, “if you remember that.” You don’t find out if someone is a poor firefighter until someone dies, he said.

The Norwalk Fire Commission recently declined to renew McCarthy’s contract, leaving the door open to a new deal if concerns are addressed. It’s widely believed that the concerns relate to the low number of minorities being hired as firefighters. McCarthy, at the last Fire Commission meeting, announced that the written test would be given less of a priority in hiring than it has been given in the past.

McCarthy said the New Haven Fire Department had done that and had been very satisfied with the results. The Norwalk Fire Department’s practice of only giving interviews to people who score a 92 or better on the written exam has unfairly given an advantage to those who are college educated, he said. On Wednesday, he said, the practice put a “significant emphasis on education and not what is in someone’s heart and not what is in someone’s ability to do the back-breaking dangerous work that they do.”

“I don’t know very many companies that hire based on an intelligence exam, but the fire companies have been doing that,” McCarthy said.

“Standards are going to be maintained. There is not one person in the fire department that wants to reduce standards,” Rilling said.

“I agree with the notion that firefighter safety and the public safety demands an extremely well-qualified fire department,” McCarthy said, going on to explain that he never wants the fire department to be “just good enough.”

“We put a lot of responsibility on our officers, and their primary duty, and I say this at every promotion and every swearing in of a new employee, their primary duty is to make sure that everyone who works under their command is safe and is able to go home every day,” McCarthy said. “I take that as a sacred responsibility as chief of the department. So I am not going to participate in a process that is going to lower the standard, that places firefighters at risk.”

But, “If we are going to be the very best fire department that we possibly can then we need more diversity on the Norwalk Fire Department and I have to find a method that allows us to achieve that,” McCarthy said. “If we are serving the entire community … there is more to the work that we do than running into a burning building and carrying someone out.”

Ethnicity should not be part of the testing, Lyons replied. “I don’t care if you’re green, blue, whatever, you’ve got to be the best qualified,” he said.

The goals of increasing diversity and having the best fire department are “not mutually exclusive,” McCarthy said.

Literally 1,000 people take the test, McCarthy said. The goal has been to whittle that down to 50 candidates for an oral interview, but that will change when all they have to do is pass the exam with a score of 70, he said.

That’s because, “A 91 percent should not be a failure. Right now a 91 percent on the written exam, by all accounts, it comes down to being a failure because you never get to an interview,” he said.

But now, “Anybody who gets less than a 92, a 92 on the intelligence exam, they fail,” he said. “Those that see it as a vocation, that want to deliver a public service, that want to help their neighbors, that come from the community, will have the opportunity to represent that in an interview.”

Rilling said there will be no favoritism, and had experience from his 17 years as Norwalk police chief to share.

“We lost a lot of candidates who went to other departments and turned out to be exceptionally good candidates, because they didn’t get on the department because they got an 89 on the exam when somebody else got a 90,” Rilling said. “…. The academic score, the written test, is not the only indicator of a good firefighter or a good police officer or a good anything. You have to give people an opportunity to go through the process and then pick the very best from that process.”

“I’m skeptical with interviews. I don’t know whose doing it, what their leanings are,” Lyons said.

Rilling suggested he meet with McCarthy one on one, or go to a Fire Commission meeting. “If you’re skeptical with the tests I don’t think there’s anything that we’re going to say tonight that’s going to change your mind,” Rilling said. “If you don’t have confidence in the chief and in me and in the Fire Commission and in the process, then we’re not going to change your mind tonight.”

The goal is simply to increase the pool of prospective firefighters, he said. It’s thought that there will then be more minority applicants.

“There’s not one firefighter that will ever stand by silently, and the union is on board with this, they’re not going to stand by silently while they think that we are reducing the standards,” Rilling said. “I am telling you tonight that we are not reducing the standards, we are looking at a process that will be more fair for everybody.”

 

 

 

 

 

 

 

 

 

Comments

19 responses to “Norwalk fire chief defends effort to increase department’s diversity”

  1. John Hamlin

    If the written test –or the cut off score–has a relationship to success in the job, if it has been verified as valid to the selection process, then it should be retained. If it has not been verified as valid, if it’s arbitrary, then it should be replaced with a screening device and a standard with validity.

  2. Piberman

    Why is Mayor Rilling being washy washy here. If ethnic preference is now City hiring policy then say so. If not then restate that too. If there is a change to ethnic preference then why not other depts also ? Why not clarity ? Does the Fire Chief’s contract cite ethnic hiring goals ? Why can’t the Mayor state why the Chief was terminated ? Big secret ? Looks like amateur personnel practices here. Anyone in City Hall allowed to speak with clarity here ? Or only in politicsl double speak.

    1. Mark Chapman

      @PiBerman

      Once again, Chief McCarthy was not terminated. His former contract was not renewed but he could sign a new contract if some issues are dealt with. The prior contract required a 90-day notice prior to May 1 or the contract would automatically renew and no change could be made except for cause for another year. As you called for the mayor to clean house of department heads and bring in his own team, it is surprising you seem so offended by this decision. As for hiring practices, the city must be sensitive in all areas to minority inclusion lest it find itself in court defending itself from lawsuits. That would likley incur legal fees that could increase the city’s “punitive” tax rate we so often read about.

  3. EveT

    It seems that a lot of older people do not understand how affirmative action works and has worked since the early 1990s, under equal opportunity law.
    When affirmative action was first introduced in the 60s and 70s, some employers may have had hiring quotas — you have to hire so many blacks, so many Hispanics, etc.
    That was abolished more than 20 years ago. The standards for fair hiring (and, for that matter, fair treatment of employees once they are hired) are more complex, having to do with adverse impact. Adverse impact is not as simple as the old idea of quotas.
    Equal opportunity is the law. An employer, especially a public employer, does not have the option of saying “we want the best candidates, and if the best happen to be all white males that’s just the way it is.”

  4. Piberman

    Mark:
    Suggest you discuss contracts with employment specialists. Non renewal is conventionally called “termination”. I can’t recall a prior instance in Norwalk where a Dept Head’s contract was not renewed but there was “hope” of a reversal. This by any standard is amateur personnel policy.
    I’m confused by your reference to comments about changing Dept Heads. Incoming City mayor’s traditionally keep Dept Heads. That explains our “continuity” of performance. In the real world of commerce incoming Chiefs typically appoint new talent to achieve superior performance. But City incoming mayor’s lack major league management experience as befits a politicsl job If one wanted to improve City performance the last place to begin is with the Fire Chief. No one expects the mayor to make new department head appts. Or improve City performance. But we do have a new economic development director from Newtown (pop. 10,000). Viva politics.

    1. Mark Chapman

      @PiBerman

      The following comment from you is from February 2014, 3 months into the Rilling administration. It was the first story I checked but I know there are more:

      Submitted on 2014/02/28 at 9:01 am
      Let’s be positive. Norwalk mayoral campaigns traditionally have been devoid of substantive discussion of key issues that concern the majority of voters. Hence their low turnouts. A 100 day assessment is a useful innovation. Many of us have been wondering whether Mayor Rilling will announce plans to bring in a new team of more capable City managers and administrators and thereby frontally address the City’s long standing excess spending relative to our incomes. Hopefully Mayor Rilling understands that CEOs can only be as effective as the capabilities of their team of managers. Politicians by contrast believe that mere words and promises constitute effective action. Norwalk really does need an innovative and effective mayor addressing its long standing spending problems if it is to attract new homeowners and retain those living here.

      Unapprove | Reply | Quick Edit | Edit | History | Spam | Trash

  5. Mink

    I doubt all the qualified candidates will always happen to be all white.
    Let’s not be silly here and overlook the “fraternity” the “pack” mentality of these departments.
    Do not try and tell it any other way. The difference between the clique mentality in fire houses and precincts and the gang members in prisons are basically just the uniforms. Even if most minorities “pass” the exam, they most likely will deal with racism, ignorance, and harassment.
    Not all white firefighters follow that clique mentality and that is my source here.

  6. QuickNote

    So now the test score is going to drop from 92 to 70 and “standards” will be maintained? Wow!

  7. piberman

    Mark

    Good that you keep records. I’ve been making similar statements for almost 4 decades. There have been rather few Department Head changes over that time. Either we have the very best staff at City Hall or incoming Mayors are uncomfortable with making personnel changes. That’s understandable given their lack of senior level management experience in the private sector where incoming changes are routine.
    Even evaluating staff performance appears difficult for our mayors. That’s why is SOP for administrators to receive high marks. They’re all operating at maximum levels of performance.

    Having said the above if Mayor Rilling wants to terminate any Department Head why object provide some modest details on how the decision was arrived at. Clearly he’s in a much better position than mere residents to evaluate his staff’s performance. What’s objectionable about his “termination” (my language) of the Fire Chief is it appears the Chief has not been diligent enough in hiring minorities. As a citizen I object to that dismissal criteria if in fact it was the criteria. The Mayor has been coy here. Now if our City governance has an affirmative action criteria for all City employees that’s a different matter. Best I can recall such a standard has not been promulgated for all City employees. The issue of the Chief’s termination (my language) could easily be cleared up simply by the Mayor’s communication to the public on why he took that action. So far best I can tell he’s avoided that action. Maybe its an election year. Or there’s more pressing business.

    As a matter of public policy if the City does in fact have an ethnic hiring policy in one or more departments it ought be advertised as such. Together with a statement as to whether it applies to certain targeted departments or all departments.

    At day’s end the Fire Chief’s termination (my language) was not handled according to the conventional personnel practices followed in private industry. Nor from past practice in Norwalk. It doesn’t seem unreasonable to have personnel practices that are truly above board. Especially given the salaries involved. Again I have no quibble with the mayor terminating any department head. But I do object when it violates standard personnel procedures. Our mayors do not bring in senior level management experience to the office. But they do have access to professional personnel managers for guidance. So there’s every reason to expect old fashioned professionalism here. Unless its a “political matter”.

    1. Mark Chapman

      @piberman

      The mayor has kept the reasons behind his actions off the record as they were discussed with the Fire Commission in executive session and the chief continues to be employed. This is standard practice both in municipalities and private business — you don’t discuss personnel situations in public. Yes, if the chief is not retained we will expect full disclosure, but until then, we do not expect the mayor to release potentially embarrassing info about him — if there is any — to the public. He remains the chief. He has not Ben terminated.

  8. The Deal

    If the mayor says upon any change he may make “our philosophies were different” or “we decided to go in a different direction”, that’s all he needs to say and that’s all you may get. We as tax payers aren’t “entitled” beyond that regardless of how much information we may want.

  9. The Deal

    The Tim Lyons I remember was a volunteer firefighter with the long defunct Mayflower Volunteer Fire Company out of the East Norwalk fire station on Van Zant Street, a far cry from South Bronx.

    A little history remembered; Prior to Chief McCarthy being hired here he was chief in Westport. The powers that be wanted to diversify the FD there at the time. McCarthy resisted. The Guardians, an organization of minority firefighters with extensive experience with recruitment in Bridgeport, Connecticut’s largest and arguably most diverse city, offered their help. Not only did Chief McCarthy resist diversification but he refused to sit down with an organization that could have helped him. He burned that bridge. The Guardians know his reputation. It is widely believed this issue had a major impact on McCarthy’s contract as Westport’s Fire Chief not being renewed.
    Minority numbers in the FD are not Denis McCarthy’s only issues. He carries a history of disparity of punishment between blacks and whites. He has called black firefighters drunks and thieves. He pointed his finger at everyone but himself during the Wilson debacle while lying to the press in the process. This is all documented, and more. Tell me again why he’s still here.

  10. Oldtimer

    Is that Tim Lyons Mike Lyons brother who read meters for the 3rd district electric co for years ?

    He is not the only concerned with what sounds like lowering the standards for new firemen. How long has this written test policy been in effect ? Where did they get the written test they have been using ? If it clearly favors college graduates, it may not be an appropriate test for aspiring firemen.

  11. M. Murray’s

    Either the Fire Chief has been an effective leader over the past years or he hasn’t. What will change in 90 days? Will he go from an effective department head to an ineffective one in this time? Will he go from ineffective to effective? At this point, the administration should know what they have in place and make a decision either way.

  12. The Deal

    In the piece McCarthy is quoted as stating “The Norwalk Fire Department’s practice of only giving interviews to people who score a 92 or better on the written exam has unfairly given an advantage to those who are college educated”. McCarthy later states “I don’t know very many companies that hire based on an intelligence exam, but fire companies have been doing that”. It appears to me that once again Chief McCarthy is attempting to divert attention away from himself and towards others with his words. The person who set the written exam bar at 92 is Chief McCarthy himself. Prior to that it was lower. The chief is also the one who selects the testing agency. In the past the chief also decided the “make up” of the test, meaning; what areas of intelligence to test. I don’t know if McCarthy did this on the last test that was given. When he stated “fire companies have been doing that” I’d like to know which ones? Name them. How have these fire companies whose example’s you followed faired? If the answer isn’t favorable towards diversity make up why did you set the bar there? Do we already have the answer?

  13. The Deal

    @ M. Murray

    The administration has shown him the door. He can’t bring himself to walk through it.

  14. M. Murray’s

    Imagine an organization that wants to hire college graduates. They should know better. Why hire college grads when you can have high school grads

  15. The Deal

    @ M. Murray’s

    Hiring college grads surely isn’t a bad thing but one cannot pigeon hole ideals. The FD IS a diverse community unto itself. College grads, high school grads, former police officers, state highway workers, or accountants. Young men barely out of their 20’s or those already in their 40’s. All kinds of people answering a call within themselves. Strength, intelligence, heart, desire, care for the community and each other regardless of ethnicity, race or background. The firefighting brotherhood is special. Unfortunately Chief McCarthy came here trying to create “The Boys from Brazil”. It didn’t work at his former job and it’s not working here.

  16. Are You Kidding?

    Spot on The Deal well said, if only everyone would stop defending and start fact finding 101!!!
    Many folks in our town depend on facts not coming to light, even when truth is staring them right in the face.
    Get up and get going, find out how the last ten years of this chief has been for African Americans who have served under him.
    Make an informed conclusion or you have no credibility, accuracy in conclusions should be everyone’s goal, except for those that are guilty.

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