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Norwalk mall developer: Is there an app for that (parking issue)?

Norwalk Parking Authority 15-0325 004
A PowerPoint slide shows a schematic of the possible traffic design around a possible mall on West Avenue.

 

NORWALK, Conn. – One side effect of a mall in SoNo might be the end of free parking at Matthews Park, General Growth Properties Senior Developer Doug Adams said Wednesday.

“I think at the end of the day Matthews Park needs to charge for parking and maybe to validate museums or whatever needs to be worked out. Because otherwise you will have hundreds of people on a nice day parking there and walking,” Adams said to the Parking Authority as he discussed parking issues in relation to the mall, including the idea that the mall’s parking pricing would not undercut the city’s parking rates.

“If we had below market prices we might pull people there… which we don’t want to do,” Adams said. “We don’t want to under build parking or overprice it.”

General Growth Properties Senior Developer Doug Adams.
General Growth Properties Senior Developer Doug Adams

Getting the parking right is very important to GGP because it’s the first thing customers will experience, Adams said. The company has a full-time employee whose work is devoted to parking, he said, and because the mall is tentatively planned to open in 2018 – assuming it is ultimately approved – it’s erroneous to make assumptions at this point.

“The technology is changing,” Adams said. “… We are already looking at license plate recognition. You drive right in, it figures out who you are. It actually can figure out if you’re a preferred shopper – somebody can meet you at the door, crazy scary stuff, and apps for your phone and all that type of thing. It may be possible that you don’t have to get a ticket in any way or do anything like that.”

The biggest problem GGP might have is people gaming the system and getting their parking validated at Nordstrom’s without actually buying something there. But in 2018, it might be possible to print something on the receipt from Nordstrom’s that a computer would recognize as the shopper left.

GGP’s mall would have parking rates that are more similar to The Westchester mall than Stamford’s Town Center, he said, because Stamford requires that the mall’s rate be kept low.

Parking at the Stamford mall is 50 cents for three hours and 75 cents for four hours; parking in Westchester is $3 for two to three hours and $5 for three to five hours.

“Our pricing will be, I think, a little flatter than yours,” Adams said. “We won’t give free parking, but there will be some validation for the anchor, if you’re going to buy something. It’s going to be a little more level, but if you’re there for four hours, or whatever the number is, it’s going to go up a little more steeply. We may charge $20 if you’re there all day because we don’t want commuters.”

Adams got a little pushback from Redevelopment Agency Executive Director Tim Sheehan at that point, because the goal for Norwalk is that people who go to the mall would also explore the surrounding community and patronize nearby businesses.

Adams said the goal in the mall industry is that people shouldn’t be in the mall’s garage for more than five hours because then you know they’re doing something else.

Talk then returned to the trolley-ish circulator that’s been talked about. It would likely come around every 10 minutes and be free or nearly free, Adams said. There’s no reason to send it into East Norwalk, but it would go to Mill Hill, he said.

GGP is an owner/developer, Adams said, and is willing to invest in things that will pay back over time because it is in it for the long haul.

Adams said there will be no gate for drivers entering GGP’s garage. They will come “pretty far in” to take a ticket because, “Our problem is getting people off the street.”

Comments

9 responses to “Norwalk mall developer: Is there an app for that (parking issue)?”

  1. Suzanne

    The Great Connector Won’t be a connector at all. The idea is to get people there to shop – car in and car out – with no access for those who would want to take in other activities surrounding it and as much minimizing of pedestrian traffic as possible.

    Wall Street, one of the areas this GGP driven project is supposed to revitalize, is already looking at too little parking. The trolley will not serve the East Side and SoNo – where is SoNo in this anyway? A monetized trolley system?

    “Adams got a little pushback from Redevelopment Agency Executive Director Tim Sheehan at that point, because the goal for Norwalk is that people who go to the mall would also explore the surrounding community and patronize nearby businesses.

    Adams said the goal in the mall industry is that people shouldn’t be in the mall’s garage for more than five hours because then you know they’re doing something else.”

    So one of the main premises, that you might want to go to the Mall, then take in the two Norwalk “anchors” of SoNo and Wall Street to “connect” all of Norwalk commerce together is basically a crock.

    Any cultural activities that might be considered for community participation at the SoNo Mall better be over in five hours (unless participants spend, spend, spend in Nordstrom.)

    Be sure to get that receipt though from Nordstrom or you will be paying twenty bucks to go to the “SoNo Mall” at all. This “anchor” will not be serving the Norwalk community but, as expected, appeal to the moneyed out of town shopper.

    GGP has such a great idea – until the City of Norwalk is considered. Then infrastructure to serve the community will always lean toward them and their profitable business while Norwalk citizens get the shaft.

  2. Tobias

    More parking I have to pay for. This seems to be the reason I drive to the Danbury or Trumbull mall.

  3. Wineshine

    And it begins. Here’s how GGP starts to influence our lives in Norwalk beyond the perimeter of the mall. Dictating a parking charge for a museum so that GGP’s profitability won’t suffer?

    Why a charge for parking? I know it’s the Norwalk way, but this is not public property. I can name a dozen malls in the tri-state area where parking for the privilege of shopping is free: Westfield malls in Trumbull and Milford, Westbrook Outlets, Clinton Crossing, Palisades Place, Garden City Plaza, Bergen Town Center, Roosevelt Field, Walt Whitman Plaza. Need more?

  4. dawn

    I am going to pay to park to take my kids to the sprinkler in Matthews Park. Are you kidding me.

  5. Norwalk4Life

    The Devon’s place playground at Mathew’s Park is such a great place. I love seeing all the parents and residents bring their kids. It’s going to be a shame when they charge to park. I doubt many will pay the fee to play on the playground. My family certainly won’t. Also, the Oyster Shell park currently has free parking next to the new playground. I was there this Sunday and saw a nice movement of cars coming and going to take advantage of the playground and Oyster Shell park. The usage of this park I fear will decline as well with paid parking. So sad for the residents of Norwalk. I wish the city had mandated a reduced rate for Norwalk residents for GGP’s parking garage in exchange for a change in the LDA.

  6. Tsk

    NOT HAPPY TO PAY FOR SHORT VISIT TO DEVON PLACE PLAYGROUND! BOO NORWALK ONCE AGAIN! Other malls do not charge for parking! only Target (not mall) Stmfd., which is why i go to Trumbull Target, GET IT RIGHT NOrwalk, for us taxpayers!

  7. Steve Serasis

    I’ve spent the better part of volunteering 300 hours building the Musictochina-Norwalk Recreation & Parks Tour, and the Thursday summer concert series in Mathews Park is drawing great numbers after only one summer there. “Building Community Through Music” is the initiative that a City’s people has rallied around. Three more nights a week to get people into our parks the last two years…Let’s build responsibly for the future, and not change the slogan to be “Dismantle Community Through Building”.

  8. Michael McGuire

    Having GGP dictate parking costs outside the confines of the Mall is an over reach on GGP’s part and should not be entertained by those working on behalf of the City’s interest.

    Highway overpasses create a psychological barrier that most people (and certainly the demographic that GGP hopes to attract) would not want to deal with, particularly if there is parking at the mall.

    Leave the parks alone – we already paid for them.

  9. Don’t Panic

    Excuse me if i have whiplash. No sooner did the the LDA get approved, then the items dangled before the public during the endless dog and pony show are being withdrawn.

    Are we to lose the way-finding too?

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